Posted on: March 20, 2020 Posted by: admin Comments: 0


I don’t see my operating system. After updating the access manager, see the access manager online help for information on setting it up. The Virtual Agent is currently unavailable. It was during an attempt to install the Verisoft fingerprint software that I realised that the OS was bit, which then prompted a full reinstallation. Please help me for that. Operating System – Windows 7, Windows 8, Windows 8.

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This item may be a floor model or store return that has been used.

Subject to credit approval. Contact HP for technical support or repair service. We value your input and appreciate your feedback, please be sure to contact us if you need help or information on the item you buy or bought from our store.

All I want to do is use the fingerprint scanner! Skip to main content.

HP EliteBook w Mobile Workstation – Driver Downloads | HP® Customer Support

D by Jurr on 25 March Reply Thank you for sharing the info Before using the fingerprint reader, be sure that your fingers are clean. Which is complete nonsense. Learn More – opens in a new window or tab International shipping and import charges paid to Pitney Bowes Inc.


Attempted delivery on or before the guaranteed date will be considered a timely delivery.

Get the item you ordered or get your money back. Depending on the model number of your computer, there are options in the BIOS to turn the biometric device on and off. This allows other hardware and software to support the fingerprint reader.

Let HP identify any out-of-date or missing drivers and software. Select a valid country.

SOLVED: Fingerprint Scanner

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The Virtual Agent is currently unavailable. Click Starttype device in the search field, and then select Device Manager from the search results list. I’ve tried contacting HP Support. There are 2 items available.

Europe, Middle East, Africa. For best performance, check HP Software and Driver Downloads for device driver updates for your specific model. Genuine part, Eltiebook Good condition. Choose ‘Refresh’ to update the list.

SOLVED: Fingerprint Scanner · HP Elitebook ·

Fingerprint Reader Board was tested and carefully removed from the working laptop. Mouse over to Zoom – Click to enlarge. Email to friends Share on Facebook – opens in a new window or tab Share on Twitter – opens in a new window or tab Share on Pinterest – opens in a new window or tab.


Press the sticky side of a piece of adhesive cellophane tape on the sensor and then peel it away to collect the dust and dirt particles. Select an operating system and version to see available software for this product. No additional import charges at delivery! Press WIN R and type in services. To make sure the Windows device driver for the fingerprint reader is up-to-date; follow the steps in Updating the device elitebopk.

Is my Windows version bit or bit? Remove selected files Download files.


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